Support No: +94-112-381-381 | cloudappsupport@slt.com.lk   Sales No: +94-112-381-381 | cloudappsupport@slt.com.lk

AKAZA support









Overview

Who is going to manage your cloud?

The cloud is flexible, scalable, and easy to deploy—but someone still has to run it. If you’re looking to leverage the cloud, you have a choice:

  • Do-It-Yourself. Buy raw infrastructure and invest heavily in the hard-to-find expertise you need to run it.

    OR

  • Do-It-Together. Go with a AKAZA managed cloud service to get the best technology, plus the best experts to run that technology. At Akaza, we’re all about the Do-It-Together cloud. That’s why we have cloud engineers ready to architect, run and support all your cloud workloads, around-the-clock.

Benefits

  • you have a dedicated AKAZA Support Team that's built around you and your needs.
  • It's the Team's responsibility to know and understand your configuration, your goals and you.
  • Your Account Manager is your single point of contact at AKAZA and is accountable for ensuring all of your infrastructure needs are met. Working alongside your Account Manager, Systems Engineer, Support Technician, Billing Specialist and representatives of Data Center Operations
  • Combining years of experience and unrivaled expertise, they all work together with one purpose, to give you peace-of-mind.

Features

    Support

  • Full Managed Support for Microsoft and Linux solutions
  • Support Team Dedicated or shared to Your Account
  • 24x7x365 Live Support & Expertise
  • Immediate Response to Emergency Support Tickets

    • Expertise

  • Red Hat Certified Engineers
  • Microsoft Certified Professionals
  • Cisco Certified Professionals

    • Data Centers

  • Staffed Only with Certified Security and Networking Teams
  • Secured by Biometric Scanning and Constant Surveillance
  • Conditioned Power Provides All Servers With Uninterrupted Power Supply
  • State-of-the-Art Fire Suppression System
  • Fully Redundant, Enterprise-Class Routing Equipment

    • The Network

  • High Performance Bandwidth Only
  • Constant Network Monitoring for Latencies and Intrusion
  • Proactive Network Management Methodology Improves Network Topology and Configuration Continuously

Go to AKAZA PORTAL

Your questions, our answers

What is Cloud Computing?

The on-demand delivery of IT resources, applications and software via the Internet with pay-as-you-go pricing.

How Does it Work?

Cloud Computing provides a simple way to access servers, storage, databases and a broad set of application services over the Internet. Users virtually share the platform infrastructure, bandwidth etc.

What is AKAZA?

SLT's cloud computing solution is 'AKAZA' , hosted locally in SLT’s state-of the art Data Center can be used to store, access, and utilizes data by remote means using the Internet or IP VPN.It is Sri Lanka’s first fully automated Cloud computing platform with a comprehensive self -service portal.

What are the Basic Benefits from AKAZA?

•Pre-paid / Post paid options
•Service Monitoring/Alerts
•Single bill for all the services

•Automated Service Delivery
•Pay as you use
•Managed Services

Who can use AKAZA?

'AKAZA' is a fully fledged cloud platform that enables diverse businesses ranging from top enterprises, small and medium sized enterprises (SMEs), micro level business organizations and government institutions as well as mobile customers to leverage on SLT's vast ICT resources, which includes being connected to the largest fibre optic backbone infrastructure in the country. Customers who are adopting a cloud strategy in their IT projects to benefit from the scalability and cost efficiencies of delivering IT services to business requirements.