AKAZA support


Who is going to manage your cloud?

The cloud is flexible, scalable, and easy to deploy—but someone still has to run it. If you’re looking to leverage the cloud, you have a choice:

  • Do-It-Yourself. Buy raw infrastructure and invest heavily in the hard-to-find expertise you need to run it.


  • Do-It-Together. Go with a AKAZA managed cloud service to get the best technology, plus the best experts to run that technology. At Akaza, we’re all about the Do-It-Together cloud. That’s why we have cloud engineers ready to architect, run and support all your cloud workloads, around-the-clock.


  • you have a dedicated AKAZA Support Team that's built around you and your needs.
  • It's the Team's responsibility to know and understand your configuration, your goals and you.
  • Your Account Manager is your single point of contact at AKAZA and is accountable for ensuring all of your infrastructure needs are met. Working alongside your Account Manager, Systems Engineer, Support Technician, Billing Specialist and representatives of Data Center Operations
  • Combining years of experience and unrivaled expertise, they all work together with one purpose, to give you peace-of-mind.



  • Full Managed Support for Microsoft and Linux solutions
  • Support Team Dedicated or shared to Your Account
  • 24x7x365 Live Support & Expertise
  • Immediate Response to Emergency Support Tickets
  • Expertise

  • Red Hat Certified Engineers
  • Microsoft Certified Professionals
  • Cisco Certified Professionals
  • Data Centers

  • Staffed Only with Certified Security and Networking Teams
  • Secured by Biometric Scanning and Constant Surveillance
  • Conditioned Power Provides All Servers With Uninterrupted Power Supply
  • State-of-the-Art Fire Suppression System
  • Fully Redundant, Enterprise-Class Routing Equipment
  • The Network

  • High Performance Bandwidth Only
  • Constant Network Monitoring for Latencies and Intrusion
  • Proactive Network Management Methodology Improves Network Topology and Configuration Continuously


Your questions, our answers